Privacy policy

This Privacy Policy explains how The Daily Sticks ("we", "us", "our"), a co-brand of ADVONCE, collects, uses and shares your personal information when you visit or buy from our store.

Information we collect

Information you give us

  • Contact details such as your name, email address, phone number and billing and shipping address
  • Order details and communications you send us, including messages through our contact form
  • Your email address if you subscribe to our newsletter

Information collected automatically

  • Device and browser information, IP address and time zone
  • Pages you view, how you reached our store and how you interact with it
  • Cookies and similar technologies (see "Cookies" below)

Payment information

Payments are processed by Shopify and its payment partners. We do not see or store your full card number.

How we use your information

  • To process and fulfil your orders and send order updates
  • To respond to questions and provide customer support
  • To send newsletters and offers, only if you have subscribed. You can unsubscribe at any time using the link in any email.
  • To improve our store, products and marketing
  • To prevent fraud and meet legal obligations

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run the store, such as:

  • Shopify, which hosts our store and processes orders and payments
  • Payment processors
  • Shipping and fulfilment partners 
  • Email and analytics tools 

We may also disclose information if required by law or to protect our rights.

Cookies

We use cookies to keep items in your cart, remember your preferences and understand how visitors use our store. You can control cookies through your browser settings, though some parts of the store may not work properly if you block them.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to certain uses. To make a request, email us at dailycraftsticks@gmail.com. We'll respond within the time required by law.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law. We use reasonable measures to protect it, but no online system is completely secure.

Children

Our store is not directed at children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The "last updated" date at the top shows when it last changed.

Contact

The Daily Sticks Email: dailycraftsticks@gmail.com